Healthcare

Organizations can use document imaging and management to bring patient-related document storage and retrieval into HIPAA compliance, improve patient safety and care and increase profitability and cash flow.

Dramatic regulatory and economic changes in the healthcare industry are forcing every organization in the healthcare business to reevaluate the use, storage and retrieval of documents related to patient health information. Operating costs and government regulations continue to increase while budgets continue to shrink. Streamlining operations to optimize efficiency and accuracy is critical for continued success.

Federal regulations are changing the way patient billing information and patient records are stored, accessed and distributed. Healthcare organizations are not only looking for ways to comply with the regulations, they are also looking for more efficient ways to manage all the computerized and paper-based information. Paper-driven processes, long patient record retention periods, and increased regulatory requirements burden organizational resources including staff, building space, fiscal operations, etc. By digitizing, standardizing, and automating your processes, Intellivue enables your healthcare organizations to run more efficiently and cost-effectively.

The paper problem must be addressed, because it causes inefficiency, inaccuracy, redundancy and inconsistency, and it is very difficult to insure patient privacy for the information that is not under the control of the health information management system.

Challenges
High document volumes

  • Patient heath records
  • Medical history documents
  • Lab reports and documents
  • Patient orders and scheduling
  • Paper charts
  • Pharmacy records
  • HIPAA requests
  • Financial records
  • Legal documents
  • Employee certification/training records (continuing education)
  • Union documents
  • Equipment warranty/maintenance records
  • Regulatory documents
  • Permits
  • Floor plans
  • Blueprints
  • Inspection compliance documents

Ad-hoc, frequent need to access

  • HIPAA information requests
  • Management
  • Legal counsel
  • Government regulatory personnel
  • Patient requests for information
  • Public records requests
  • Outside departments with questions

Sensitive information

  • HIPAA information
  • Regulatory documents
  • Permits
  • Legal documents
  • Personal/contact information
  • Compliance issues (union, government, etc.)

Significant risk and related costs for poor records administration

  • Lawsuits
  • HIPAA Non-compliance fines
  • Liability for illegal/inappropriate information access/dissemination
  • “Degraded defense” – unable to substantiate actions if records missing
  • Compliance with local, state, and federal regulatory agencies

Key Benefits of Document Imaging within Healthcare

  • Provide instant, secure access to all patient records, administrative documents, accounts payable, inspection documents and human resource documents
  • Eliminate costly retention of duplicate information
  • Eliminate costly waste of storage space for paper files
  • Expedite critical business processes
  • Leverage medical information systems with rapid integration and data exchange
  • Improve compliance and audit response capabilities
  • Increase quality of patient care and safety
  • Improve cash flow and reduce expenses without reducing critical personnel

These challenges and benefits, combined with the inherent inefficiencies of traditional business models create compelling reasons for healthcare organizations to implement these systems.

Solution
Intellinetics’ experience and software technology provide healthcare organizations with the ability to significantly reduce costs, minimize exposure/risk, enhance service levels, decrease decision cycles, and employ new workflow models. Intellinetics’ advanced document imaging and management platform, Intellivue, has been designed from the ground up to support the demanding, unique needs found within the educational environment. Intellivue is a web-enabled, feature-rich, enterprise-capable document imaging/content management platform designed to support “need to know, right to know” environments—those faced with the challenges noted above.

Although a return on investment analysis is unique to each environment, it is not uncommon for a return on initial investment to be less than 12 months! Intellivue has powerful imaging and content management options—system users may easily scan paper documents and also upload electronic documents such as WordPerfect, Word, Excel, PDF, email, audio, and video files in addition to scanned images directly into a specific file.  Intellivue also allows users to output documents to CD-ROM, fax, printer, email, or access them directly over the Internet, significantly reducing the overhead and time associated with controlled document distribution.

Learn More Today
If you would like to learn more about how your company can decrease overhead and increase efficiencies through the use of document imaging, contact Intellinetics today.