Administrative Government &
Public Safety
The significant challenges related to records management in
public service agencies allow document imaging systems to provide
powerful payback models for Police Departments and other public
safety and regulatory agencies
Today’s administrative
government and law enforcement agencies face greater challenges
than ever before. Operating costs and government regulations continue
to increase while operational budgets are shrinking. Streamlining
operations to optimize efficiency is critical for continued operation.
Paper-driven processes and increased regulatory requirements
burden resources including officers, management, administrative
staff, building space, fiscal operations, etc. By digitizing,
standardizing, and automating your agency’s process for
managing information, document imaging enables your organization
to run more cost-effectively, and increase service levels for
the public.
Challenges
High document volumes
- Employee Training Records/Certifications
- Medical Records with security to meet HIPAA requirements
- Investigations
- 911 recordings
- Hazardous Materials documents
- Regulatory Documents (EPA, etc.)
- Electronic (photos)
- Permits/Legal Documents
- Floor Plans/Blueprints
- Equipment Warranty Work Records/Inspection compliance documents
- Equipment Maintenance Documents (from outside repair shops)
Ad-hoc, frequent need to access
- Outside departments with questions
- Citizen requests for information
- Government regulatory personnel
- Public Records Requests
- Legal counsel
- Field based personnel on-site
- Management
Sensitive information
- HIPAA Information
- Internal Affairs documents
- Regulatory documents
- Permits
- Legal documents
- Personal/contact information
- Compliance issues (Union, government, etc.)
Significant risk and related cost(s) for poor records
administration
- Lawsuits
- Liability for illegal/inappropriate information access/dissemination
- “Degraded defense” – unable
to substantiate actions if records missing
- Compliance with local, state and federal regulatory agencies
Key Benefits of Document Imaging for Administrative Government
and Public Safety Agencies
- Increase volume of throughput by reducing documentation processing
cycle time
- Integrate with your case management system, fund accounting system,
or other mission-critical application to reduce redundant data
entry
- Streamlined back-office environment improves employee morale,
and increases service cycles
- Save money on paper storage/filing and shipping costs
- Allow management to audit who/when loan/title files are viewed,
modified, or disseminated
These challenges and benefits, combined with the inherent inefficiencies
of traditional business models create compelling reasons for public
safety and public service agencies to implement document management
systems.
Solution
Document management technology reduces
filing and retrieval time, decreases storage costs, eliminates lost
files, and enables instantaneous, shared access to your agency’s
documents.
Intellivue supports
the demanding, unique needs found within administrative government/public
safety. Intellivue is a web-enabled, feature-rich document imaging/content
management platform designed to support “need
to know, right to know” environments.
What’s more, Intellivue links to your agency’s
existing RMS, CMS, or accounting system, eliminating the need for
duplicate data entry and streamlining document retrieval.
Learn More Today
If your agency manages large volumes of documentation
that you’d like to turn into a tool to enhance service
levels, increase productivity and protect sensitive information,
contact
Intellinetics today to learn more about the power of Intellivue.
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